Give your insurance company an AI colleague that helps customers 24/7 with claims reporting, policy changes, and pension advice — reducing pressure on your service teams.
Dutch insurance market value
prefer digital first contact
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Insurance service teams spend the majority of their time on recurring questions that could be answered automatically.
After storms, floods, or other events, call centers are flooded with claims inquiries. Customers wait hours to report damage.
Advisors spend hours explaining the differences between WA, WA+, and all-risk car insurance, or comparing life insurance and pension products.
Accidents and damage don't happen during office hours. Customers need to report claims immediately but can't reach anyone.
Every customer interaction must comply with Wft, DNB regulations, and AVG/GDPR. Manual compliance checking is time-consuming and error-prone.
What if your company had a digital colleague that never sleeps, knows every policy, and is always compliant?
A complete digital team member that helps customers 24/7 on your insurance website.
Your AI colleague knows every insurance product — from car and home insurance to liability, travel, and pension products. Customers get instant, accurate answers.
Customers book advisory appointments directly for complex decisions about coverage, pension planning, or business insurance.
Walks customers step by step through the claims reporting process, required documentation, and expected timelines for different claim types.
Seamlessly handles questions across all your product lines — auto, home, travel, liability, life, and pension — in a single conversation.
When a customer needs personalized advice or wants to file a complex claim, your AI colleague hands off to a qualified advisor with full context.
See which products get the most inquiries, identify claim patterns, and optimize your knowledge base for better customer self-service.
See how your AI colleague handles the most common insurance inquiries.
Your AI colleague guides customers through the complete claims reporting process.
I've just had a car accident. What do I need to do to report the damage?
I'm sorry to hear that. Let me help you step by step. First, is everyone safe? If so, here's what you need: 1) Take photos of the damage to all vehicles involved. 2) Exchange insurance details with the other party. 3) Fill in the European accident report form. 4) Note the date, time, and location. I can start your claim right now. Do you have your policy number available?
Your AI colleague helps customers change their policies and understand the implications.
I want to upgrade my car insurance from WA to all-risk. What does that cost and what does it cover extra?
Good thinking! Upgrading from WA to all-risk adds coverage for damage to your own vehicle, including collisions, theft, and vandalism. Based on your current policy, the estimated premium increase would be around €35-55 per month, depending on your car and claim-free years. The change can take effect from the first of the next month. Shall I calculate the exact premium for your vehicle?
Your AI colleague helps customers understand their pension buildup and options.
I'm 55 and want to understand my pension options. When can I retire and how much will I receive?
Great that you're looking into this! Your AOW (state pension) starts at age 67. Your employer pension buildup depends on your specific scheme. Generally, you can explore: 1) Retiring at 67 with full pension. 2) Early retirement from 60+ with a reduced amount. 3) A bridge pension to supplement income before AOW age. For a personal calculation, I'd recommend scheduling an appointment with our pension advisor. Shall I book one for you?
We work together with your team to have your AI colleague ready quickly.
We map your insurance products, claims processes, and customer service workflows together.
Your AI colleague learns your policy documents, claims procedures, and product details via our Knowledge Base Wizard.
Your AI colleague goes live on your website and starts helping customers immediately.
See which products get the most inquiries, track claim reporting patterns, and continuously improve customer experience.
We understand the strict regulatory requirements of the insurance industry. InnConnect is GDPR compliant, all data stays within the EU and is never used for AI training.
Our platform is built with privacy and compliance as core principles. Robust data governance and audit trails are built in. All data stays within the EU.
All data stays within the EU. We use European AI infrastructure with data centers in the Netherlands and Germany.
Designed to support compliance with the Financial Supervision Act (Wft). The AI provides information, not personal financial advice.
Built for insurers and pension advisors
Just like ASML, we deliberately chose Mistral AI — Europe's leading AI platform. Your data never leaves the EU and is never used for AI training.
Start with a 14-day free trial and scale as you grow. No hidden fees.
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Full control over your own environment
Schedule a no-obligation demo and see how InnConnect can help your company serve customers better, 24/7.
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